{"id":871,"date":"2025-01-23T16:27:46","date_gmt":"2025-01-23T15:27:46","guid":{"rendered":"https:\/\/rwlk.keepershandschoenen24.nl\/?page_id=871"},"modified":"2026-07-29T09:45:02","modified_gmt":"2026-07-29T07:45:02","slug":"retour","status":"publish","type":"page","link":"https:\/\/rwlk.nl\/en\/retour\/","title":{"rendered":"Return"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"871\" class=\"elementor elementor-871\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93b2462 e-flex e-con-boxed e-con e-parent\" data-id=\"93b2462\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a92e50 elementor-widget elementor-widget-heading\" data-id=\"6a92e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Exchanges <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d899d5 elementor-widget elementor-widget-text-editor\" data-id=\"0d899d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Not satisfied with your order or want a different size? No problem! Find out how to return or exchange a product here.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34caae3 elementor-widget elementor-widget-n-accordion\" data-id=\"34caae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5530\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5530\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I return a product? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5530\" class=\"elementor-element elementor-element-73ccc03 e-con-full e-flex e-con e-child\" data-id=\"73ccc03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b559c5 elementor-widget elementor-widget-text-editor\" data-id=\"6b559c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"338\" data-end=\"522\">Would you like to return a product? Then follow the instructions on the <strong data-start=\"401\" data-end=\"420\">return form<\/strong> that comes with your order. It will explain step by step how to register the return correctly.<\/p><p data-start=\"524\" data-end=\"552\"><strong data-start=\"528\" data-end=\"550\">Return conditions:<\/strong><\/p><p data-start=\"553\" data-end=\"766\">\u2714 The article should <strong data-start=\"572\" data-end=\"613\">unused and in original packaging<\/strong> be returned.<br data-start=\"635\" data-end=\"638\" \/>\u2714 <strong data-start=\"640\" data-end=\"717\">Printed or personalised items cannot be returned.<\/strong><br data-start=\"717\" data-end=\"720\" \/>\u2714 <strong data-start=\"722\" data-end=\"764\">Return costs are at your own expense.<\/strong><\/p><p data-start=\"768\" data-end=\"851\">If your return does not meet the conditions, we will contact you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5531\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5531\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I exchange my purchase? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5531\" class=\"elementor-element elementor-element-4a2204a e-con-full e-flex e-con e-child\" data-id=\"4a2204a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b4e18b elementor-widget elementor-widget-text-editor\" data-id=\"7b4e18b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"890\" data-end=\"996\">Yes, swapping is possible! Please indicate this on the <strong data-start=\"934\" data-end=\"953\">return form<\/strong> that you received with your order.<\/p><p data-start=\"998\" data-end=\"1033\"><strong data-start=\"1002\" data-end=\"1031\">How does the exchange process work?<\/strong><\/p><ul data-start=\"1034\" data-end=\"1181\"><li data-start=\"1034\" data-end=\"1086\">Return the product according to the instructions.<\/li><li data-start=\"1087\" data-end=\"1181\">Once we have received your return, we will send <strong data-start=\"1140\" data-end=\"1160\">as soon as possible<\/strong> the requested size.<\/li><\/ul><p data-start=\"1183\" data-end=\"1262\"><em data-start=\"1183\" data-end=\"1192\">Please note:<\/em> Printed or personalised items cannot be exchanged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5532\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5532\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I get my money back? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5532\" class=\"elementor-element elementor-element-e74f6da e-con-full e-flex e-con e-child\" data-id=\"e74f6da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03b1a73 elementor-widget elementor-widget-text-editor\" data-id=\"03b1a73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1305\" data-end=\"1389\">Returned products will be <strong data-start=\"1339\" data-end=\"1377\">in the same working week of receipt<\/strong> processed.<\/li><li data-start=\"1390\" data-end=\"1477\">Refunds are made via <strong data-start=\"1421\" data-end=\"1431\">Mollie<\/strong>, a secure payment service for online shops.<\/li><li data-start=\"1478\" data-end=\"1564\">The amount is usually paid within <strong data-start=\"1512\" data-end=\"1533\">1 to 2 working days<\/strong> refunded to your account.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5533\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5533\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I have lost my return form, now what? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5533\" class=\"elementor-element elementor-element-f679c22 e-con-full e-flex e-con e-child\" data-id=\"f679c22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-226db1a elementor-widget elementor-widget-text-editor\" data-id=\"226db1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1618\" data-end=\"1730\">No worries! Send an e-mail to <strong data-start=\"1653\" data-end=\"1672\"><a href=\"mailto:support@rwlk.nl\" target=\"_blank\" rel=\"noopener\" data-start=\"1655\" data-end=\"1670\">support@rwlk.nl<\/a><\/strong>, and we will immediately send you a new return form.<\/p><p data-start=\"1732\" data-end=\"1788\">Still have questions? Feel free to <strong><a href=\"https:\/\/rwlk.nl\/en\/contact\/\">contact us<\/a><\/strong>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5c2fa7 e-con-full e-flex e-con e-parent\" data-id=\"c5c2fa7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75b3e68 elementor-widget elementor-widget-template\" data-id=\"75b3e68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"1264\" class=\"elementor elementor-1264\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b34802 e-con-full e-flex e-con e-parent\" data-id=\"76b34802\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-330ccaf0 elementor-widget-tablet_extra__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"330ccaf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Join the RWLK community and enjoy from all the benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14bdf9fc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"14bdf9fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/rwlk.nl\/en\/community\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign up here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retourneren &amp; Ruilen Ben je niet tevreden met je bestelling of wil je een andere maat? Geen probleem! Hier lees je hoe je een product kunt retourneren of ruilen. Hoe kan ik een product retourneren? Wil je een product terugsturen? Volg dan de instructies op het retourformulier dat bij je bestelling zit. Hierin staat stap [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-871","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/pages\/871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/comments?post=871"}],"version-history":[{"count":3,"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/pages\/871\/revisions"}],"predecessor-version":[{"id":6673,"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/pages\/871\/revisions\/6673"}],"wp:attachment":[{"href":"https:\/\/rwlk.nl\/en\/wp-json\/wp\/v2\/media?parent=871"}],"curies":[{"name":"Wordpress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}